Welcome to Sri Lanka - LANKA FIRST KANKO

Terms of Service

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Welcome to Lanka First Kankō. These Terms of Service ("Terms") govern your use of our website lankafirstkanko.lk and the travel services we provide. By accessing or using our services, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modification constitutes your acceptance of the updated Terms.

2. Services Description

Lanka First Kankō provides travel planning, tour coordination, and concierge services for travelers visiting Sri Lanka. Our services may include:

  • Customized tour itineraries and travel planning
  • Hotel, transportation, and activity bookings
  • Guided tours with English and Japanese-speaking guides
  • Travel consultation and support services
  • Visa assistance and travel documentation guidance

We act as a travel coordinator and facilitator. Many services are provided by third-party suppliers (hotels, transport operators, activity providers) whose terms and conditions also apply to your booking.

3. Booking Terms

3.1 Booking Process

To book our services, you must:

  • Provide accurate and complete personal and travel information
  • Agree to the total price and payment schedule
  • Accept our modification policies
  • Confirm that all travelers meet entry requirements for Sri Lanka

All prices are quoted in USD or LKR and are subject to change until booking is confirmed. Prices include applicable taxes but exclude personal expenses, travel insurance, visas, and optional activities unless specified.

4. Traveler Responsibilities

As a traveler using our services, you agree to:

  • Provide accurate passport details, health information, and special requirements
  • Obtain necessary travel documents (passport, visa, vaccinations) prior to travel
  • Comply with local laws, customs, and regulations in Sri Lanka
  • Follow instructions from guides, drivers, and service providers
  • Maintain adequate travel insurance covering medical emergencies, trip cancellation, and personal belongings
  • Notify us promptly of any changes to your travel plans or contact information

You are responsible for your personal safety, belongings, and conduct during travel. Lanka First Kankō is not liable for losses due to theft, illness, injury, or traveler negligence.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Lanka First Kankō shall not be liable for:

  • Indirect, incidental, consequential, or punitive damages
  • Losses resulting from third-party service providers (hotels, airlines, transport operators)
  • Delays, cancellations, or changes due to weather, natural disasters, political unrest, or other force majeure events
  • Personal injury, property damage, or losses occurring during travel activities
  • Errors or omissions in travel documentation provided by third parties

Our total liability for any claim arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

6. Intellectual Property

All content on our website, including text, images, logos, designs, and software, is the property of Lanka First Kankō or our licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, or commercially exploit any content from our website without our prior written permission.

Travelers grant us a non-exclusive, royalty-free license to use photographs, testimonials, or feedback provided during or after travel for promotional purposes, unless you explicitly opt out in writing.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy, including sharing with third-party service providers necessary to fulfill your travel arrangements.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

We encourage amicable resolution of disputes. Before initiating legal proceedings, please contact us to discuss your concern. We are committed to addressing legitimate complaints promptly and fairly.

For users located in the European Economic Area (EEA) or United Kingdom, you may also have rights under applicable consumer protection laws, which are not limited by these Terms.

9. Contact Information

For questions about these Terms of Service or our services, please contact us:

Lanka First Kankō

Colombo, Sri Lanka
+94 71 412 4017

Thank you for choosing Lanka First Kankō.
We are committed to providing exceptional travel experiences while maintaining transparency and fairness in all our dealings.

Last Updated: January 2026